It is easy to Change Flights. It can be done online as long as your flight is not departing within 24 hours. This means that you are able to Change Flights as long as it is done prior to 24 hours before the scheduled departure time of the flight.
If you are flying via Kulula you can Change Flights by simply going to the “manage booking” page to make the desired changes there. If you want to change a flight that is departing within 24 hours and more than 2 hours prior to the scheduled departure time of the flight then the airline can be contacted on 086 158 5852 with your booking code. Flight changes will, in some instances, be charged a change fee. This fee varies depending in the type of ticket bought by the passenger.
- Standard ticket, the change fee is R342
- Semi-flex ticket it is R171
- Fully-flex and Business ticket, the flight change will be free of charge
- Standard and Semi-flex ticket re-issue, the fee is R114
- Fully-flex and Business ticket re-issue, the fee is free of charge
If you are flying via SAA you can Change Flights by doing so conveniently via flysaa.com. This service is only available if you are holding an electronic ticket for a domestic flight and where no travel has commenced yet.
If you are flying via Mango you can Change Flights by using the Mango website or Mango’s mobi-app. It should be noted that each booking amendment will sustain an administration fee. The administration fees are as follows:
Changes made via Mango website or Mango’s mobi-app
- R210 per name change
- R280 per date, route or time change
Changes made via call centre of the Guest Service counter at the airport
- R290 per name change
- R370 per date, route or time change
If you are flying via Safair you can Change Flights by clicking on “My Booking” and then making the desired changes by inserting your booking reference and last name.